Privacy Policy

Effective Date: 1st March 2025

1. Introduction

Ultra-Dynamics Pty Ltd (“we”, “our”, or “us”) is a mining manufacturing and consulting company based in West Ipswich, Queensland, Australia. We are committed to safeguarding the privacy of individuals and businesses who interact with us, whether located in Australia or abroad. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with applicable laws, including the Privacy Act 1988 (Cth) and international data protection regulations such as the EU General Data Protection Regulation (GDPR) and other local requirements where applicable.

2. Information We Collect

We may collect and process the following types of personal and business information:

Identity Information: Name, title, company name, and position.
Contact Information: Phone numbers, email addresses, physical and postal addresses.
Business Information: Industry, operational details, and project-related data.
Technical Information: IP addresses, browser types, location data, and device information.
Communication Data: Details from correspondence with us via email, web forms, phone, or other channels.
Usage Data: How you interact with our website, platforms, or digital content.
Financial and Transaction Data: Payment details, billing information, and transaction history where relevant.

3. How We Collect Information

We collect data through various methods, including:

Direct interactions (e.g. inquiries, contract negotiations, service delivery).
Our website, online portals, and digital communications.
Industry events, trade shows, and webinars.
Third-party referrals or publicly available sources (e.g. LinkedIn, government registries).

4. Use of Your Information

We use the data we collect to:

Provide consulting, manufacturing, and technical services.
Respond to inquiries and manage client relationships.
Improve our website, services, and communications.
Comply with legal obligations and regulatory requirements.
Conduct internal research and business analytics.
Send administrative and marketing communications (with opt-out options where applicable).

5. Disclosure of Information

We may share your personal data with:

Our employees and contractors who need the information to deliver services.
Third-party service providers such as IT support, cloud hosting, legal advisors, and payment processors.
Regulatory authorities, legal bodies, or law enforcement agencies if required by law.
International affiliates, joint venture partners, or subcontractors involved in project delivery.

6. International Data Transfers

Given our international client base, your data may be transferred and stored outside your country of residence. We ensure that any such transfers are in accordance with applicable data protection laws and that appropriate safeguards (such as standard contractual clauses or adequacy decisions) are in place.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymise it.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, or alteration. These measures are regularly reviewed and updated to ensure ongoing data integrity.

9. Your Rights

Depending on your location, you may have the following rights:

Access to your personal data.
Correction of inaccurate data.
Erasure of your data (“right to be forgotten”).
Restriction or objection to processing.
Data portability.
Withdrawal of consent where processing is based on consent.
Lodging a complaint with a relevant supervisory authority.

To exercise your rights, please contact us using the details below.

10. Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse usage. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

11. Third-Party Links

Our website or communications may contain links to external sites not operated by us. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on our website, and where required, we will notify you directly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Ultra-Dynamics Pty Ltd
47 Tiger Street
West Ipswich, Queensland, Australia 4305
Email: admin@ultradynamics.com.au
Phone: +61 73282 8748